The Hong Kong Association of Banks and the DTC Association have published their revised Code of Banking Practice. The amendments took effect on 10 December 2021 and require Hong Kong banks to take ...

One of my banks invited me to a customer lunch a few weeks back so that it could announce its commitment to the new Banking Code of Conduct. Here was a chance for it to say sorry to its customers and ...

The Australian Banking Association says consumer protections have been strengthened by the updated Banking Code of Practice, providing customers with safeguards that are in addition to the law.

An organisation that provides a code of practice for banks has called on signatory banks to introduce transaction monitoring technology that can identify authorised push payment (APP) fraud. The ...