In an update to Google Analytics, bot traffic will be automatically filtered out of reports for Web + App properties. “In App + Web properties, traffic from bots and spiders is automatically excluded.

Analytics are key to building a better chatbot. The following is a case study on how the Facebook bot Machaao uses Dashbot Analytics to increase user experience and engagement. By the age of four, ...

Bot activity at websites is skewing marketing analytics and costing businesses millions annually, according to a report released Tuesday by a bot detection and mitigation firm. Netacea maintained in ...

Thousands of chatbots exist in the world today across numerous platforms, but do we really know how well these programs are performing? It’s one thing for developers to launch bots onto messaging apps ...

Google’s Chatbase framework for AI-based chat bot analytics has been limited to use by select early adopters handpicked by Google, but an announcement by the web giant today indicates that Chatbase is ...

Bad bots accounted for 15.6% of web traffic on e-commerce sites last year, highlighting a trend that is skewing site analytics, including site traffic, and threatening site security, according to ...

Workforce engagement management leader Calabrio this week announced their acquisition of Wysdom.AI. Wysdom has been a pioneer in developing software and services to help companies optimize the ...

Today, bots typically constitute over 50% of all website activity. During attacks, they may make up more than 90% of your entire site’s traffic. Regardless if a bot is good or bad, bot presence in web ...

At Google I/O this year, Google quietly introduced a new chatbot analytics platform called Chatbase, a project developed within the company’s internal R&D incubator, Area 120. Today, that platform is ...