Today's contact centers are fine-tuned machines, with no penny wasted and every customer interaction optimized. Before founding Zenarate, I led contact centers at large financial institutions. During ...
PALO ALTO, Calif. and DENVER, Dec. 13, 2021 /PRNewswire/ -- Zenarate (https://www.zenarate.com/), the world's leading conversation simulation solution, and Genpact ...
NEW YORK, Nov. 6, 2025 /PRNewswire/ -- LivePerson (NASDAQ: LPSN), a leading provider of predictable conversational AI and digital transformation, today announced the launch of Conversation Simulator, ...
Zenarate, providers of an artificial intelligence-powered conversation simulation solution, launched Concurrent Chat Simulation in its AI Coach platform. Concurrent Chat Simulation allows contact ...
Full year revenue guidance was raised to a range of $235 million to $240 million, reflecting an increase of $2.5 million at the midpoint. Full year adjusted EBITDA guidance was raised to a range of $7 ...
Forbes contributors publish independent expert analyses and insights. Ray Ravaglia covers education, focusing on technology and innovation. Leadership and communication have always been essential ...