Years ago, I came into healthcare in a roundabout way. I studied industrial engineering, the science of looking at processes and systems and understanding, even predicting, how they work together.

This as-told-to essay is based on a conversation with Andrew Hsu, the cofounder and CTO of Speak, an AI-powered language learning app. The following has been edited for length and clarity. I'm a ...

What if the very principles that have guided engineering for decades are no longer enough? Imagine a world where traditional problem-solving methods falter in the face of systems that evolve faster ...