A founder once told me, proudly, “We innovate so fast that if something breaks, we just fix it live. It’s how we learn.” I replied with a simple question: “What happens when the thing that breaks is a ...

Mark Zuckerberg once used as a motto for Facebook, “Move fast and break things.” It had a positive connotation, meaning that progress was being made so rapidly that mistakes would be corrected later.

It was only 12 years ago that Mark Zuckerberg, CEO of Facebook, declared that the company’s culture was to “move fast and break things.” Perhaps he was thinking narrowly about software, and telling ...