Salesforce touts AI promise over reality in SaaSpocalypse fight

Patients at the University of Chicago Medicine featured in a promotional video seamlessly refill prescriptions, book ...
Democrat and Chronicle

CRMIT Solutions Launches Case InsAIghts on Salesforce AgentExchange, Enabling Smarter Case Decisions with Generative AI

ATLANTA, GA, UNITED STATES, January 23, 2026 /EINPresswire.com/ — CRMIT Solutions, today launched its Case InsAIghts solution on Salesforce’s AgentExchange,the ...
CNBC

Salesforce adds voice calling to Agentforce AI customer service software

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...

Informatica goes fully headless as Salesforce delivers a trusted data foundation for every AI agent, everywhere

A US$3 million Stradivarius. A subway tunnel. And 52 lousy bucks in tips. That, in a nutshell, is why Informatica's first ...
Business Wire

fal Raises $125M in Series C Led by Meritech, with Salesforce Ventures, Shopify Ventures and Google AI Futures Fund Joining to Power the Next Decade of Generative Media

SAN FRANCISCO--(BUSINESS WIRE)--fal, the infrastructure platform powering real-time, generative media across image, video, audio, and 3D, today announced a $125 million Series C financing. The round ...

Why Salesforce's Arundhati Bhattacharya thinks AI will play a big role in healthcare

Salesforce is focusing on multilingual AI, local cloud and enterprise automation in India.