In a poll of 50 Fortune 500 companies, Forrester Research found that nearly half expect to use instant messaging services for business in the next two years. "Instant messaging is a way to communicate ...

Despite the work full-service firms have put into Web-based client services, there's one function that's still missing -- the ability to chat in real time via text-based message screens. The term for ...

A recent report from Burton Group, "Instant Messaging: It's Not Just Idle Chatter," has highlighted the necessity of creating policies to govern the use of instant messaging (IM) within a company.

America Online Inc. said it’s close to releasing an interoperable version of its instant messenging and ICQ real-time chat services. The Dulles, Va.-based Internet service provider filed a status ...

In addition to Microsoft now offering the app on Android, it is also broadening the regional availability for the app from just the US and Canada In addition to Microsoft now offering the app on ...

While iMessage and Meta's apps dominate modern messaging, there have been many other instant messaging apps that were hugely ...