Users of America Online Inc.’s instant messaging service can now automatically see from Microsoft Corp.’s popular Outlook e-mail application whether their friends and colleagues are online. Subscribe ...

Their firms blocked access to America Online's AOL Instant Messenger and competing services. They were worried about viruses and other security threats, and that the content couldn't be monitored and ...

A new class of high-speed Internet connection services touting unlimited access has made it even more tempting for students to take advantage of being online and chatting it up with friends using ...

In a poll of 50 Fortune 500 companies, Forrester Research found that nearly half expect to use instant messaging services for business in the next two years. "Instant messaging is a way to communicate ...

The companies, through their iPlanet software collaboration, are quietly working on instant messaging software for businesses, a market segment where Microsoft and IBM lead. Stephen Shankland worked ...

As users are exposed to an increasing variety of mobile communication forms--mobile e-mail, voicemail, SMS, and, of course, voice--managing one's availability, or presence, becomes important. Wireless ...

Long before writer Jeremy Gordon covered music and pop culture for the New York Times and The Outline, he was an elementary schooler who logged onto AOL Instant Messenger (AIM) for the very first time ...

The use of instant messaging in the U.S., for both work and play, is up 19% over last year, according to an Instant Messaging Trends survey released yesterday by America Online Inc., which makes AOL ...