Consumer insights and analytics specialist J.D. Power has released its annual US Electric Vehicle Experience (EVX) Ownership Study that relays not only an increase in EV customer satisfaction but also ...

J.D. Power is a consumer insights and analytics company used by a variety of industries, including insurance, mortgage and banking, automotive and healthcare. While its ratings are often cited in car ...

J.D. Power’s signature Initial Quality Study is evolving. For the first time ever, the analytics firm is incorporating data on dealership repair visits into the study’s customer surveys. This year’s ...

Genesis is the top ranking automotive brand in the 2025 J.D. Power Tech Experience Study. It marks the brand's fifth consecutive year to rank highest overall. Its sibling Hyundai takes top honors in ...

Buying a new car is like planning a wedding: stressful and expensive — and distracting from the day-to-day changes that are about to become your new normal. Data analytics firm J.D. Power tries to ...

J.D. Power’s 2026 reliability rankings are in and while Toyota leads, a few unexpected winners may surprise even seasoned car buyers. The 2026 J.D. Power Vehicle Dependability Study measures ...