In a previous article entitled, "What Are Problems?" we theorized that problems cannot or do not exist—at least, not in the way we've been taught to think about them. Because all we have are ...

When conducting process improvement, Root Cause Analysis is a physical, human-centric exercise. It involves stakeholders ...

Do you play pool? I sure don’t. But I know enough about the game to use it as a metaphor for the hidden reasons we don’t do what we say we will. The object is to get balls into pockets using a big ...

Sakichi Toyoda created the "Five Whys" (5Ys) as a method for identifying root causes of errors or problems way back in the early years of Toyota. He claimed that by asking "why?" five times, one could ...

Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

The 2023 ECCP re-emphasized the need for both performing a root cause analysis but equally importantly using it to remediate your compliance program. It stated, “a hallmark of a compliance program ...

A safety incident report usually identifies the precipitating event. It doesn’t identify the small failures that led to it. In many cases, those failures aren’t just three deep but far deeper. One way ...

Many orchard challenges persist because growers focus only on what they can see. Leaf spotting, chlorosis, or pest outbreaks ...