Heathrow and Salesforce launched AI assistant Hallie to manage customer inquiries, boosting efficiency at the UK's busiest ...

Salesforce, the popular customer relationship management platform, has released a library of AI tools built for specific industries — including government, as well as public-sector-adjacent fields.

If 2025 was the year of experimentation and pilots with agentic artificial intelligence, then 2026 is shaping up to be the year when agents find a permanent home in enterprise operations. Use cases ...

Monday - Friday, 6:00 - 7:00 PM ET At Salesforce's annual Dreamforce conference in San Francisco, CEO Marc Benioff told CNBC's Jim Cramer on Tuesday about the real-life use cases for his company's new ...

CloudMasonry announced an expanded focus on Salesforce consulting services for organizations seeking support with CRM ...

AI is all-pervasive. The penetration of Artificial Intelligence (AI) and Machine Learning (ML) is increasing the intelligence quotient in enterprise software applications in every sphere and across ...

In a development as predictable as the coming of autumn, Salesforce leadership took to the stage on a damp, misty September morning in San Francisco to open their annual Dreamforce jamboree with a ...

A tale of two AI firms Tuesday. On the one hand, Microsoft saw its stock take a tumble on reports, since denied by the firm, that it had lowered its AI sales targets on the back of sluggish customer ...