Business Wire

Service Management World 2022 Expo Hall to Display the Most Innovative Products and Services in the Service Management Industry

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, announces the 2022 Service Management World Expo Hall will display the ...
Business Wire

HDI’s Service Management World Unveils 2022 Conference Program, Brings Service Management Leaders from Around the World to Meet, Learn and Engage

SAN FRANCISCO--(BUSINESS WIRE)--HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils the 2022 Service Management World conference program. The ...
Network World

Are SMBs ready for service management?

It’s no secret that the technology needs of small to midsized businesses are often left unmet. For most SMBs, budgets are lower, IT staff is limited and overtaxed, and strategic planning is secondary.
Network World

Cost reduction closely tied to solid IT service management strategy

Most IT organizations are working to put the days of firefighting and ad hoc processes behind them by adopting some type of IT service management strategy. And recent news around the economy could ...