At ServiceNow Knowledge in Las Vegas, the company made a number of product and ecosystem announcements with a common ...

Recorded live at Knowledge 2026 in Las Vegas, ServiceNow SVP of Global Partnerships and Channels Michael Park talks about why the company put an AI product veteran in charge of its partner ...

ServiceNow today at its Knowledge 2024 customer and partner event in Las Vegas announced a partnership with Genesys, integrating the Genesys Cloud platform with ServiceNow Customer Service Management ...

‘ChatGPT came into the market two years ago, and for the first 12 months, it was a tool that couldn't be used particularly effectively. So the industry is only nine to 12 months into being able to use ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

ServiceNow at its Knowledge 2025 customer and partner conference in Las Vegas introduced the AI Control Tower, a centralized command center to govern, manage, secure, and realize value from any ...

Ricky oversees and leads the editorial team for BizTech magazine. He's a writer, technology enthusiast, superhero lover and eternally curious. So much of the modern — and future — world of work is ...

At Knowledge 2025, ServiceNow launched its AI platform, built to use any AI, agent or model across the enterprise — driven by unified, real-time data. At its Knowledge 2025 event last week, ServiceNow ...

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI Control Tower to manage, monitor, and optimize AI assets, and declared its AI ...

ServiceNow (NYSE:NOW) used its Knowledge 2026 event to introduce major AI platform advances, including autonomous agents and an upgraded AI Control Tower for enterprise governance. The company ...