Have you noticed a subtle change in how your favorite local coffee shop or boutique interacts with its most frequent customers? The days of the simple paper punch card—frayed at the edges and easily ...

Loyalty programs are rapidly transforming in 2026 from static, points-based perks into strategic, data-driven systems designed to drive profitability, emotional engagement, and real-time value. Brands ...

New QR-based customer loyalty program for B2C helps independent restaurants compete with large chains by turning occasional guests into loyal regulars. A well-designed customer loyalty program … helps ...

The report, based on data from more than 30,000 restaurants and $26 billion in loyalty sales from 2025, found that loyalty transactions grew 28.5% year-over-year while anonymous transactions fell 6.7% ...