ATLANTA, GA--(Marketwired - October 18, 2016) - Jacada, Ltd. (JCDAF), a leading international provider of customer experience technology designed to simplify the interaction between businesses and ...

ATLANTA, GA--(Marketwired - October 05, 2016) - Jacada Ltd. (JCDAF), announces that its Visual IVR solution is now available for customer demonstrations using the Cisco® dCloud demonstration platform, ...

Zappix, a provider of visual interactive voice response (IVR) technology for smartphones, now offers out-of-the-box, multilanguage support and localization, allowing companies to provide visual IVR ...

Zappix, a provider of visual IVR technology and mobile app authoring, has released an improved visual IVR app–building platform to help even nontechnical users build and maintain their own mobile and ...

TEL AVIV, Israel--(BUSINESS WIRE)--CallVU, the leading provider of innovative Omni-Channel solutions that enable organizations to engage customers in their channels of choice, announced today the ...

Cisco, a worldwide leader in IT and networking, and UAE-based telecom service provider du, from Emirates Integrated Telecommunications Company (EITC), have launched an innovative digital visual ...

Thanks to the emergence of visual interactive response technology, the frustration of listening to numerous menu options before eventually being able to speak to an agent at a call centre is no longer ...

Zappix's development of its Visual IVR customer service platform is informed by research showing that 77% of consumers report that valuing their time is the most important element of good service.

ATLANTA, GA--(Marketwired - October 05, 2016) - Jacada Ltd. (JCDAF), announces that its Visual IVR solution is now available for customer demonstrations using the Cisco® dCloud demonstration platform, ...