Direct observation remains one of the most effective lean skills for leaders to master. I have written about its proper use in "Going to the Gemba." Like problem solving, there is a difference between ...

Joy Hamm has taught 11 years in a variety of English-language settings, ranging from kindergarten to adult learners: One idea for making teacher observations a learning opportunity rather than a ...

For many teachers today, classroom observation no longer feels like professional support. It has become a moment of performance, something to be rehearsed, perfected, and survived. Lessons are ...