At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Baltimore's glitchy 911 Computer-Aided Dispatch system is about to get grilled in public. After a string of outages that ...

The current emergency dispatch system handles about 2.1 million calls a year. The current software is about 20 years old.

The levy placed before voters seeks to fund radio towers, emergency radios, phone systems, servers, and computer-aided ...

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...

Central Lane 911's computer-aided dispatch system is experiencing an outage. Call only for emergencies, officials say.

FORT PAYNE, Ala. (WAFF) - DeKalb County dispatchers are getting an upgrade leaders hope will improve everyone’s safety. Michael Posey, the EMA Director and chairman for the DeKalb County Communication ...

LIVINGSTON COUNTY, MI – Livingston County will receive a $495,000 federal grant to purchase a new computer-aided dispatch system for its emergency services, the U.S. Department of Agriculture ...

HUNTSVILLE, Ala. (WHNT) — Sunday marks 14 years since 62 tornadoes tore through Alabama, killing 253 people and injuring thousands of others. During these devastating storms, a flood of calls was sent ...