OTTAWA, Ontario--(BUSINESS WIRE)--Pronexus, the developer of the leading Interactive Voice Response (IVR) toolkit Pronexus VBVoice™, announced a partnership with RealityCorp that will enable VBVoice ...

GAITHERSBURG, Md., July 03, 2019 (GLOBE NEWSWIRE) -- GL Communications Inc., a global leader in telecom test and measurement solutions, addressed the press media regarding the latest enhancements to ...

NEW YORK--(BUSINESS WIRE)--Klearcom, a global leader in telecommunication testing solutions, has achieved a major industry milestone by becoming the first company to provide in-country number and IVR ...

This week we share news around CX assurance platform updates, a web-based workflow building and management tool, Rich Communication Service messaging, backup voice service, and phone number management ...

EnlivenHealth, a division of Omnicell, is debuting a personalized Interactive Voice Response technology solution that automates patient communications and frees up pharmacists to spend more quality ...

In today’s world of customer service, the use of digital messaging channels is steadily rising, so it’s easy to overlook how central voice and telephony are for connecting brands to their customers.

If you provide customer service over the phone, you need an IVR system. Discover why a hosted IVR can save time, cut costs, and boost efficiency for your business. Hosted IVR is a cloud-based solution ...