The last six VM Insights articles have focused on how regulators can support and improve utility VM. The three following articles, beginning with this one, will focus on the use of benchmarking to ...

First, let's examine what is generally used for a basis of inter-utility comparisons. In the field of VM, the commonly used measures are dollars per mile and dollars per customer. Measures of dollars ...

Benchmarking involves establishing performance measures using comparative data about key business operations and processes from competing and leading firms within an industry. Management can drive ...

Publicly comparing similar activities can be a powerful driver for change. That was the premise behind the employee satisfaction surveys across the government in the early 2000s. Initially, these ...

From competitor and public policies to non-profit and investor pressures, there is more demand than ever to advance safer chemicals programs at your company. One proven way to help get on the right ...

Getting your Trinity Audio player ready... If you don’t know where you’re going you might not get there. – Yogi Berra Now that the mid-term elections are behind us and businesses are closing out the ...

Benchmarking is the process of comparing what your company is doing with what the best performing company in your industry is doing. Process benchmarking, one of three types of benchmarking, compares ...

If you want to control energy consumption, and therefore cost, you must be able to measure it. In that sense, energy benchmarking becomes the single most effective tool you can harness to make ...

Using benchmarking to develop performance measures is a critical part of creating an IT scorecard. But it is a challenging effort that will require you to commit time and effort both in the initial ...