Nature

Probabilistic Model Checking and Markov Decision Processes

Probabilistic model checking and Markov decision processes (MDPs) form two interlinked branches of formal analysis for systems operating under uncertainty. These techniques offer a mathematical ...
No Jitter

Genesys delivers on large action models

Older automated systems rely on training the underlying AI to detect specific words and then respond with programmed language. While older automated systems do enable self-service, customers often ...
Diginomica

Genesys takes a deliberate path to autonomous CX with large action models

Genesys has launched what it describes as the industry's first agentic virtual agent built on large action models (LAMs) - moving enterprise AI from conversation to autonomous action across ...
Forbes

Genesys Shifts Enterprise CX Strategy From LLMs To Large Action Models

CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built on LAMs. Enterprise customer experience softwares have increasingly leaned ...
Forbes

Understanding Basic Probability Is The First Step To Better Models

Before ChatGPT could write essays, explain tax code, or summarize earnings reports, it had to master something far simpler but no less profound: probability. While headlines may credit “artificial ...