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A new, state-of-the-art Computer Aided Dispatch system is up and running in Chatham County! What is Computer Aided Dispatch, or CAD? CAD is a system that acts as a hub for information coming into the E911 call center in an emergency. Using the newly implemented upgraded system, call takers will ask more detailed questions, which will take longer than usual. But that will help route first responders where they are needed more efficiently. “When they get enough information to actually get responde
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ICYMI: Chatham County's E911 Center transitioned to a new Computer Aided Dispatch system last Tuesday. Following the transition, we heard from some of our public safety-focused agencies around Chatham County, who highlighted how the new system benefits their departments. “Two huge components of safety for the police officers and first responders in general: more information, which is huge, and at the end of the day they’re getting it in real time,” said Garden City Police Chief Gilbert Ballard.
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