Applying ITIL4 To Everyday Situations
1:03:08
YouTubeService Desk Institute
Applying ITIL4 To Everyday Situations
In this webinar we look at how to use the Service Value System, Service Value Chain and Service Value Streams for effective service delivery and how the ITIL4 value stream principle can be applied in your IT service organisation. Axelos’ Akshay Anand, lead architect for the ITIL programme and ITSM product ambassador, shares his thoughts on ...
34K viewsJun 29, 2020
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