The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
YouTubeDon Crawley, Author of The Compassionate Geek
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
Click this link to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation=1 In this customer service training video, IT customer service expert and author Don R. Crawley explains the six steps that are necessary in a tech support session. This customer service training video includes a demonstration of a support ...
239.7K viewsApr 8, 2013
Shorts
Working in IT but not sure what an IT Support Role actually means? 🤔
1:20
1.9K views
Working in IT but not sure what an IT Support Role actually means? 🤔
Learn With Mithran
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist Roles
0:16
56.1K views
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist
Network Educative
Technical Support Pranks
Prank Calling Tech Support Scammers.. ft. Soup
14:36
Prank Calling Tech Support Scammers.. ft. Soup
YouTubeTranium
182.9K viewsJun 7, 2022
Prank Calling Phone Scammers.. ft. Soup & Hyper
17:54
Prank Calling Phone Scammers.. ft. Soup & Hyper
YouTubeTranium
308.7K viewsAug 27, 2021
Prank Call - Frustrating A Tech Support Scammer - The Hoax Hotel
17:59
Prank Call - Frustrating A Tech Support Scammer - The Hoax Hotel
YouTubeThe Hoax Hotel
343.6K viewsApr 5, 2015
Top videos
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
YouTubeMy Lesson
1.3M viewsJan 31, 2023
Practical Help Desk - Learn IT Fundamentals in 9 Hours
9:23:20
Practical Help Desk - Learn IT Fundamentals in 9 Hours
YouTubeThe Cyber Mentor
79.2K views6 months ago
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)
10:40
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)
YouTubeEast Charmer
110.7K viewsAug 29, 2024
Technical Support Tips
Most Common IT issues and Solution | 100% Troubleshooting steps for All technical issues.
6:13
Most Common IT issues and Solution | 100% Troubleshooting steps for All technical issues.
YouTubeTeach Me Cloud
3.3K views4 months ago
Technical Support Engineer Role Explained: Skills, Salary, and Career Growth 🔧💼
3:06
Technical Support Engineer Role Explained: Skills, Salary, and Career Growth 🔧💼
YouTubeIgnite with Puneeth
14.9K views11 months ago
How Do You Troubleshoot Technical Issues? - Customer Support Coach
2:49
How Do You Troubleshoot Technical Issues? - Customer Support Coach
YouTubeCustomer Support Coach
29 views9 months ago
Sponsored
Get Assistance Where You Are
www.justanswer.com
â–¼
Start Now
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
1.3M viewsJan 31, 2023
YouTubeMy Lesson
Practical Help Desk - Learn IT Fundamentals in 9 Hours
9:23:20
Practical Help Desk - Learn IT Fundamentals in 9 Hours
79.2K views6 months ago
YouTubeThe Cyber Mentor
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)
10:40
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)
110.7K viewsAug 29, 2024
YouTubeEast Charmer
IT Support Basics: Getting Started in IT
4:09
IT Support Basics: Getting Started in IT
109.8K viewsFeb 18, 2021
YouTubeCompTIA Explore
3 Months in IT Help Desk: From Overwhelmed to Confident | My Tech Support Journey
12:02
3 Months in IT Help Desk: From Overwhelmed to Confident | My Tech Support Journey
522 views3 months ago
YouTubeSIMPLY SIDNEY
Troubleshooting Made Simple: Fix Common Tech Problems Step by Step
11:17
Troubleshooting Made Simple: Fix Common Tech Problems Step by Step
665 views6 months ago
YouTubeLearn With Leks
a day in the life of an IT support technician
5:24
Find in video from 00:54A Day in the Life of an IT Support Technician
a day in the life of an IT support technician
114K viewsSep 2, 2021
YouTubePaRayHD
10:46:49
IBM IT Support Full Course || IT Support Technician
37.4K viewsMar 4, 2023
YouTubeYoyo Education
9:16
A 9-Step Troubleshooting Process That Works for Almost Any IT Issue
9.2K views4 months ago
YouTubeJake's Tech
6:52
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
89.7K viewsDec 8, 2012
YouTubesoundtraining.net
3:17
How to Get Help in Windows 11 (10 Easy Ways)
1.4K views10 months ago
YouTubeAddictiveTipsTV
10:57
Technical Support Engineer - Roles and Responsibilities @support #techsupport
5.7K viewsOct 23, 2024
YouTubeIT Certification's Guru
17:29
Technical Support Specialist Interview Questions and Answers | How to Pass the Interview
1.1K views3 months ago
YouTubeInterviewGuide
4:33
IT Helpdesk Interview Questions and Answers (2026) – Get Hired With No Experience
65.3K views10 months ago
YouTubeJake's Tech
0:16
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist Roles
56.1K views8 months ago
YouTubeNetwork Educative
IT:Entry Level Helpdesk (Tips and Tricks Level 1)
11:25
Find in video from 01:02Installing Helpdesk
IT:Entry Level Helpdesk (Tips and Tricks Level 1)
237.6K viewsAug 2, 2020
YouTubeKevtech IT Support
3:06
Technical Support Engineer Role Explained: Skills, Salary, and Career Growth 🔧💼
14.9K views11 months ago
YouTubeIgnite with Puneeth
12:58
IT: Common IT Helpdesk Issues
23.4K viewsApr 15, 2023
YouTubeKevtech IT Support
0:40
Welcome to Microsoft Support | Microsoft
11.8K viewsApr 7, 2025
YouTubeMicrosoft Helps
15:00
Top 20 Technical Support Interview Questions and Answers for 2026
18.5K views10 months ago
YouTubeTop Interviews
11:08
Top 20 Desktop Support and Help Desk Interview Questions with Answers Complete Guide
12K views6 months ago
YouTubecobuman
6:26
Technical Support Interview Questions and Answers
1.6K views7 months ago
YouTubeLearn True English
16:02
Top 20 IT Support Engineer Interview Question and Answers for 2026
6K views10 months ago
YouTubeTop Interviews
15:35
IT Support Interview Questions and Answers for 2026
66.5K viewsOct 23, 2024
YouTubeInterviewGuide
5:02
Mock Call Practice: Tech Support Help from Call Center Experts
64.3K viewsMar 26, 2023
YouTubeSingle Step English
15:39
IT Support Specialist Interview Questions & Answers | How to Pass an IT Support Interview
21.5K views11 months ago
YouTubeInterviewGuide
What does an IT Support Specialist do? - Technical Support Fundamentals from Grow with Google #3
2:30
Find in video from 00:27Technical Equipment Management
What does an IT Support Specialist do? - Technical Support Fundame…
71.7K viewsDec 24, 2018
YouTubeCoursera
1:31
IT Support Technician - A day in the life
386.4K viewsSep 21, 2017
YouTubeTahatū Career Navigator
How to Use Quick Assist for Remote Tech Support
6:16
Find in video from 02:44Getting Help
How to Use Quick Assist for Remote Tech Support
2.1K viewsFeb 4, 2024
YouTubecomputers dot mom
See more